One thing I know for sure is that strees will make my pain spike to the point it will make me feel physically sick.
That is the point I have arrived at today, normally I’m pretty good at handling my stress levels through medication and CBT techniques.
Every now and then this fails me as I am only human.
Today I had to call my pension provider to discuss my pension, it is this process that has caused my stress levels to rise to a point where I wanted to explode. I did raise my voice with the final person I spoke to but luckily did not swear.
So I phoned my pension provider today around 11am, firstly I went through the automated security questions then was put on hold, finally spoke to a human and asked the security questions again, she asked why I was calling.
I was then told I had got through to the wrong department and she put me through to the correct department at least she said it was..
Back on a lengthy hold, finally spoke to another human, went through all the security questions for a 3rd time, explained why I was put through to them and was instantly told I had been put through to the wrong department again, she said she would let the correct department know I had already answered the security,
Then was put on hold for a long time, finally spoke to another human being, who made me go through all the security questions for a 4th time, I asked my question but things had become a little heated by this point but i managed not to swear.
So I was put on hold yet again while she made some enquiries, after at least 5 minutes she got back to me, I apologised for getting angry and told then she told me they were sorry for messing me about and for all the waiting, then she told me I now have to wait at another 7 to 10 days before things sorted.
What is it with financial organisations treating our money like it is theres.
As I hung up the phone after spending 30 minutes on hold and 15 minutes talking to someone I had the urge to scream, shout, yell and cry all at the same time.
So writing this and drinking a coffee is the first coping mechanism for when I get stressed, the next step will be to put on some music probably the Foo Fighters or Now that’s what I call driving Rock. Then tonight read som more of my book.
Take care.
Gary
